Last Updated: November 6, 2026
These Terms & Conditions apply to all services provided by Tek Media Group, 711 South Victory Blvd, Burbank, CA 91502. By requesting service, calling or texting us, using our website, or leaving equipment with us, you agree to these terms.
Tek Media Group repairs professional and consumer audio, video, and electronic equipment. An estimate is provided before repair work begins, and no repair is performed without your approval. Repair times depend on the equipment, diagnosis, and parts availability.
A diagnostic fee may apply to evaluate your equipment. If you decline the repair, the diagnostic fee is still due when you pick up your equipment.
Payment is due when repairs are complete and before equipment is released. Equipment will not be shipped or released until the invoice is paid in full.
Equipment left more than 90 days after we notify you that it is ready, or after you decline a repair, may be considered abandoned and disposed of in accordance with California law.
Repairs are warranted for the parts replaced and the labor performed, for the period stated on your invoice. The warranty does not cover physical damage, liquid damage, misuse, or unrelated failures.
Monday through Friday, 8:30 AM to 5:00 PM. Evenings and weekends by appointment only.
Tek Media Group offers text messages about repair status updates, callback notices, and responses to your inquiries to customers who agree to receive them. You may agree to receive text messages verbally during a phone call with us.
Message frequency varies. Message and data rates may apply.
To opt out at any time, reply STOP. For help, reply HELP or call (818) 244-4440.
Carriers are not liable for delayed or undelivered messages.
Your information is handled as described in our Privacy Policy.
We may update these Terms & Conditions at any time. Changes take effect when posted.
Tek Media Group
711 South Victory Blvd, Burbank, CA 91502
Phone: (818) 244-4440
Email: as@tekmg.com